If you have not set up your username, please enter your member number.
Using your touch-tone phone call: 833.740.8947
View the Quick Guide
You will be asked to enter your member number. Then press the # key. Next, you will be prompted to punch in your Personal Identification Number (PIN). Enter your PIN and press the # key. Be careful. If you enter the PIN incorrectly three times, your PIN will be disabled. You must contact the credit union directly for reactivation.
First Time Users - Your PIN number will be the last four digits of your Social Security number. For security purposes, after you enter the system, you will be prompted to change your PIN.
From this point on, the CU*Talk procedure will vary depending on the transactions you wish to complete. CU*Talk will guide you through each step. Tip: This first set of options includes a brief tutorial (press “0”) with tips and hints for using the system. You can press * to return to the main menu at any time.
When you have finished your last transaction, simply hang up the phone.
1 - Account inquiries, including balances and a list of recent transactions
2 - Perform money transactions, including transfers
3 - Hear our current rates or calculate estimated loan payments
4 - Change your PIN
5 - Change to a different member number
6 - Other services, including locations and hours
8 - Repeat this menu
9 - End the call
0 - Hear the tutorial (Press * when done with the tutorial to hear the menu again)
If you are unsure of the suffix to your account, you can log in to your It’s Me 247 online account or call us at 559.561.4471 and we will be happy to assist you.
*Disponible en español
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