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ATTENTION MEMBERS: PHONE CALL & TEXT SCAM ALERT
Along with other local financial institutions, we have been made aware of members being called or receiving texts looking like the communication is coming from one of our numbers. The caller/texter states they represent Valley Oak Credit Union and our fraud department. These scammers are asking for account and other personal information. DO NOT provide any such information over the phone or via text. Please Contact Us via one of the options below if you receive such a call or text.
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ATTENTION MEMBERS - FRAUDULANT PHONE CALLS COMING FROM OUR MAIN NUMBER:
The Credit Union’s main phone number (559) 561-1420 has been spoofed by fraudsters using this number pretending to be Valley Oak, calling members stating they have an open case from the fraud department complete with a fake case number and asking for sensitive information and the last 6 digits of card numbers. Should you receive such a call from this phone number do not provide any information to the caller. Contact us if you want to see if it was a legitimate call coming from someone at the Credit Union. We are looking for ways to prevent this from reoccurring. Thank you.
* The Credit Union will never call from this number. Should you see this number when receiving a call, do not answer it as it will be a spam attempt.
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