Skip to main content

Contact Us

Along with other local financial institutions, we have been made aware of members being called or receiving texts looking like the communication is coming from one of our numbers. The caller/texter states they represent Valley Oak Credit Union and our fraud department. These scammers are asking for account and other personal information. DO NOT provide any such information over the phone or via text. Please Contact Us via one of the options below if you receive such a call or text.

Send Us a Secure Email

* - Indicates required field

Prove you're not a robot.*
Phone & Fax Numbers
Branch Phone Fax
Toll Free Number* 800.561.4302* 559.561.3170
Three Rivers Branch 559.561.4471 559.561.3817
Visalia Branch 559.636.3084 559.636.3088

Tulare Branch

559.688.5996 559.688.7833
Para los representantes de habla hispana
Visalia Branch 559.636.3084 x2204
Tulare Branch 559.688.5996 x2316
Branch Hours
Monday-Thursday 9:00 a.m. to 5:00 p.m.
Friday 10:00 a.m. to 6:00 p.m.
Important Phone Numbers
Valley Oak CU*Talk Line 833.740.8947
CU*Talk Instructions
Home Loan (Main Phone Number) 855.517.8422
Monday-Friday: 8:00 a.m. to 5:00 p.m.
Credit Card (After-hours lost/stolen) 800.543.5073
Credit Card (Automated Customer Service) 800.299.9842
Debit Card (lost/stolen) 888.241.2510 (within the U.S.)
909.941.1398 (outside U.S.)
Debit Card (Report fraudulent charges) Contact your local branch
Secure Email Message General Email
For account specific inquiries:
Login to Home Banking using your User ID and security code.
Website Issues or General Email:
Non-secure: "Electronic mail is not secure, and confidential or personal information should not be communicated in this manner."
Mailing Address Physical Address
Valley Oak Credit Union
PO Box 279
Three Rivers, CA 93271
Valley Oak Credit Union
40870 Sierra Dr
Three Rivers, CA 93271
Address 40870 Sierra Dr
PO Box 279
Three Rivers, CA 93271



The Credit Union’s main phone number (559) 561-1420 has been spoofed by fraudsters using this number pretending to be Valley Oak, calling members stating they have an open case from the fraud department complete with a fake case number and asking for sensitive information and the last 6 digits of card numbers. Should you receive such a call from this phone number do not provide any information to the caller. Contact us if you want to see if it was a legitimate call coming from someone at the Credit Union. We are looking for ways to prevent this from reoccurring. Thank you.

Fax 559.561.3170
CEO Alan Cortum
Solutions Department
Address 255 E King Ave
Tulare, CA 93274
Phone 559.686.9556
Fax 559.686.0996
Supervisor Dora Fernandez
CUDL Department
Address 255 E King Ave
Tulare, CA 93274
Phone 559.686.0279
Fax 559.686.0996
Specialist Kiersty Vaughan

* The Credit Union will never call from this number. Should you see this number when receiving a call, do not answer it as it will be a spam attempt.

The accuracy of our calculators and their applicability to your circumstances are not guaranteed. You should consult with a qualified professional regarding your particular circumstances.